Every StackForge Studios app that requires or offers an account lets you delete that account and all associated data directly in the app, or by contacting us. Account deletion is permanent and cannot be undone.
How to delete your account in-app
These steps apply to all StackForge apps with accounts (PlateStack, Nineward Sudoku, and others as they launch):
- Open the app.
- Go to Settings (gear icon, usually in the top-right corner or bottom nav).
- Tap Account or Account & Security.
- Tap Delete Account.
- Read the confirmation — deletion is permanent and cannot be reversed.
- Confirm deletion. You will be signed out immediately.
Once you confirm:
- Your account, profile, and all personal data are queued for permanent deletion.
- Deletion completes within 30 days.
- Game progress, health data, fitness logs, photos, social connections, and subscription status are all removed.
- Active subscriptions are not automatically cancelled — cancel through the App Store or Google Play before deleting to avoid future charges.
Cancel your subscription first
Deleting your account does not automatically cancel an active App Store or Google Play subscription. Cancel before deleting to prevent future charges:
- iOS: Settings › [your name] › Subscriptions › find StackForge app › Cancel.
- Android: Google Play › Profile › Payments & subscriptions › Subscriptions › find StackForge app › Cancel.
Request deletion by email
If you can't access the app, email us and we'll delete your account manually:
[email protected]
Subject: Account Deletion Request
Include: the email address on your account and the app name.
We respond within 5 business days and complete deletion within 30 days of your request.
What gets deleted
When you delete your account, we permanently remove:
- Your email address and display name.
- All health and fitness data (PlateStack): food logs, workout logs, body metrics, progress photos, sleep data, and AI coaching history.
- Game progress, scores, streaks, and achievement history (puzzle and arcade games).
- Social connections, friend lists, squad memberships, and shared data.
- Device tokens for push notifications.
- Usage analytics tied to your account.
- Any data shared with third-party processors on your behalf (RevenueCat purchase history is removed from our system; your purchase receipt stays with Apple/Google).
What we may retain
We retain limited data only where legally required:
- Transaction records required by applicable law (typically up to 7 years for financial records).
- Records of abuse reports or Terms of Service violations, where required for safety or legal proceedings.
Anonymous, non-identifiable aggregate statistics (e.g., total puzzles solved globally) are not deleted because they contain no personal data.
Questions
[email protected]
StackForge Studios · United States
See also: Privacy Policy · Terms of Use · Support